True or False: The computer-generated ACA notice serves to remind raters that an ACA session is due; failure to receive an ACA notice justifies failing to hold a required session.

True or False: The computer-generated ACA notice serves to remind raters that an ACA session is due; failure to receive an ACA notice justifies failing to hold a required session.

• A. True
• B. False
• C. Not specified
• D. It depends

Answer: (B)

Reminders are just prompts to help keep deadlines in sight. The computer-generated ACA notice serves to remind raters that an ACA session is due, but not receiving it does not excuse skipping the required session. The obligation to conduct the ACA session still stands, and you should use other reminders or escalate as needed to ensure it gets done, with proper documentation of what happened. Therefore, the statement is not correct.

Reminders are just prompts to help keep deadlines in sight. The computer-generated ACA notice serves to remind raters that an ACA session is due, but not receiving it does not excuse skipping the required session. The obligation to conduct the ACA session still stands, and you should use other reminders or escalate as needed to ensure it gets done, with proper documentation of what happened. Therefore, the statement is not correct.